Privacy Policy

Last updated: September 23, 2026

This Privacy Policy describes how aixinbb.com (“we”, “us”, or “our”) collects, uses, stores and discloses your personal information when you visit our website, place an order, use our contact‑form or interact with our services. Our website sells intimate personal‑care products for adults.

By accessing and using this website, you agree to the practices described within this Privacy Policy.

  1. Who We Are

Our website address is: https://aixinbb.com.

  1. Information We Collect

We only collect information necessary to complete your purchase and provide customer service:

  • Order & Billing Information: your name, shipping address, email address, phone number, payment‑billing details. Payment card data is processed securely by third‑party payment processors (PayPal, Stripe). We do not store full credit‑card numbers on our website server.
  • Website Usage Data: IP address, browser type, device information, pages you view, time of visit, collected via cookies and website logs.
  • Contact‑form Submissions: name, email, message content you send to us.
  • Newsletter data: your email address if you subscribe to our marketing newsletter.

We will not collect sensitive private health information from users.

  1. How We Use Your Personal Data

We use your information for these purposes only:

  1. Process, fulfill and ship your orders; handle return and after‑sales support.
  2. Send order‑related emails: order confirmation, shipping notification, status updates.
  3. Reply to messages submitted via our contact form for customer support.
  4. Prevent fraudulent transactions, secure our website and resolve technical errors.
  5. With your explicit consent: send marketing newsletter emails. You may unsubscribe at any time.
    We will NEVER sell, rent or lease your personal data, order history or purchase records to third‑party companies for marketing purposes. Your purchase of intimate‑care goods will be kept confidential.
  6. Cookies

This site uses cookies to improve browsing experience, remember cart contents and analyze website traffic.
You can manage or disable cookies inside your web‑browser settings. Disabling cookies may break shopping‑cart and checkout functions.

  1. Third‑Party Service Providers

We share limited necessary data only with trusted service vendors to complete business operations:

  • Payment processors：PayPal, Stripe — for secure payment processing.
  • Shipping / logistics providers：to deliver your physical goods to your shipping address.
  • Website technical service：Hostinger (web hosting service).
    We do not grant third parties permission to use your personal information for their own marketing.
  1. Data Disclosure Circumstance

We may release your personal information only when required by law, court order or government regulatory requirements.

  1. User Rights (GDPR / CCPA)

You hold the following rights over your personal data:

  1. Request a copy of all personal data we store about you.
  2. Request correction of incorrect personal information.
  3. Request full deletion of your personal data and order records.
  4. Withdraw your consent for email marketing.
  5. Object to our data‑processing activities.

Please submit your request by our website contact‑form. We will respond within 30 calendar days.

  1. Confidentiality for Intimate‑Care Purchases

We understand the privacy sensitivity of intimate‑care items. All order‑related records are protected. We use discreet unbranded outer‑packaging for physical shipments.

  1. Age Restriction

Our service is intended strictly for persons aged 18 years old and older. We do not knowingly collect personal information of any individual under 18 years of age. If you believe we hold data from a minor, please contact us and we will erase it immediately.

  1. Data Security

We adopt industry‑standard security measures to protect your stored personal information. However, no internet transmission method can guarantee absolute 100% security.

  1. Policy Updates

We may revise this Privacy Policy at any time. Updated text will be published on this page with revised date. Continued website use represents acceptance of revised policy.

  1. Contact Us

For all privacy‑related inquiries, please send messages through our website contact‑us form.

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